Innovative provider of quality customer service solutions
“Our service
Desk is the most critical part of our support efforts to students, staff
and faculties. We are very happy to work with CustomAnswers and are very
confident that they will continue to grow along with us and assist us
in providing our superior customer service.”
Tom Esson Support Services Coordinator Okanagan College IT Services
“We are extremely happy with the results. Our volume of email is drastically
reduced. The public portal is delivering its promises and the high level
of customization allowed us to strictly comply with our corporate branding
charter ”.
“With a forecasted increase of 50% in the enrollment for Virtual Classes,
it was critical to implement a system that allowed us to do more with
less. CustomAnswers does everything we need to do. It is very comprehensive
and easy to use”. Gary Chan BCeSIS/RVS Teacher Consultant 
Our e-mail volume has been reduced by half because our visitors are finding
answers to their questions online!
Kit McCoy Customer Affairs Manager
CustomAnswers provided a first class solution to our FAQ database
problem.. 
Since launching, our customer service email and phone call volume has
gone down significantly. The application is robust and easy enough to
use!
Trish Dardine Sr. Web Product Mgr,Taunton Interactive
Customers
Testimonials
/ Case studies