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Modules
Knowledge Base
Service Request
Code / Bylaw Enforcement
Account Management
Service directory
Client Portal
Reporting
Other Modules
Other modules
Track payment and fees, create surveys, collaborate, download files, online chat, calendar, message center etc.
Track fees and integrate with payment processor ...
Create customizable surveys...
Send messages and notifications to email lists...
Service request and ticket tracking
Quickly create and handle structured customer service requests, manage workflow, automate notifications and responses.
Create unlimited library of requests forms...
100% configurable workflow on any criteria...
Integrated with corporate business processes...
Dynamic knowledge base
Share information improving staff productivity and eliminating time wasted searching for information.
Customizable publishing workflow ...
Powerful propriatory search engine...
Multiple integrated branded interfaces ...
Code and bylaw enforcement
Automate patterned tasks, notifications letters within specific time frames
Create and schedule tasks ...
Record , track and report on infractions...
Manage licensing and permit applications ...
Account management
Manage customers tombstone information. Track changes.
Log and create activities on changes...
Attach documents to customer information...
Manage customers, members, staff personal information...
Service directory
Create and manage business directory, courses/products catalogues, etc...
WYSIWYG editable web page directory...
Promote, advertize, share content...
Structured as Software-as-a-Service Providing low cost with continual updates and backup...
Integrated client portal
100% HTML configurable client interfaces to match your corporate branding and graphic charts.
Create and customize multiple interfaces...
Restrict views to specific targeted customers...
Web hosted - No technical requirements...
Standard & custom reports
Report on customers and staff activities. Gather feedback from customers.
Customize and schedule reports...
Export data in xls, word, csv, pdf...
Create charts and calculations...
Other modules
Track payment and fees, create surveys, collaborate, download files, online chat, calendar, message center etc.
Track fees and integrate with payment processor ...
Create customizable surveys...
Send messages and notifications to email lists...
Customer Service Support Calendar
Organise the downloads of documents, patches, fixes, brochures etc.
Online Calendar
Set recurring Events
Add Links, Comments
Day, Week, Month View