Service and manage members
CustomAnswers provides a complete
platform to manage your members activities.
Create and track tombstone information. Generate letters,
mass mailing and track programs and events. The workflow engine is
easily configurable to match your organization processes.
Key Features
- Unified client portal for all members interactions
- Dynamic Knowledge Base of Frequently Asked Questions
- Track, route, assign, escalate all members requests
- Affordable, flexible and easy to use support system
Main Benefits:
- Reduce emails and repetitive questions - reducing
support costs
- Streamline support processes and communications threads
- Standardizes company responses – achieving consistency
- Customized Report – increasing marketing feedback and budget control
Education
Businesses
Government
Associations
